Unintended consequences are common in business. Well-meaning managers often implement new policies only to find that in addition to what they envisioned, they’ve also created problems. You can’t predict the future, but you can help mitigate the negative with these two steps:
Plan ahead as much as you can.
Gather the people the change will impact and scenario plan to see what might happen, keeping in mind that there will always be something that surprises you later.
Test the waters.
Conduct short, focused experiments to see how various parties will react, and use the results to rejigger your plan. You can’t eliminate all negative possibilities but you can get ready to deal with them.
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About Andrew Collins
Grant & Graham Projects Ltd advises and supports management of (international) companies in the development and execution of their business strategy. We possess a number of techniques which are designed to help an economic enterprise grow. Such techniques include assessments of marketing opportunities and target markets, intelligence gathering about customers and competitors, generating leads for possible sales, follow-up sales activity, formal proposal writing and business model design.
Together with our clients we work on significant and lasting improvements of their performance, by applying our expertise in the areas of Strategy, Organisation & Governance, Corporate IT and Execution.
We bring professionalism, energy and "fun" to each project. We are well oiled, bringing the right combination of in-depth knowledge, experience, analytics and pragmatism, through a consistent way-of-working.
